In our elocution lessons, students strive for perfection. We work on RP, controlled delivery, and confident body language.
At the same time, I always encourage all my students to be authentic, recognise their individual strengths and use what is uniquely theirs.
Princess Diana is one of the clearest real-world examples of how authenticity matters even more than perfection.
Early in her public life, her speech was noticeably formal and careful. You could hear the effort to “get it right.” The tone was controlled, slightly distant, and highly polished in a traditional sense. Let's have a look at how her speaking style transformed.
In the Anti-landmine speech (1997), she said: “I am not a political figure, nor do I wish to be one, but with the spirit of compassion, I appeal…”
She lowers her status (“I am not a political figure”) and builds trust by removing the tension around authority. She uses “I” and emotional framing instead of formal political language. Her humility creates an instant connection.
In her HIV/AIDS speech (1987), she said: “HIV does not make people dangerous to know, so you can shake their hands and give them a hug…”
Her direct, simple, human language (no technical terms) and the use of physical imagery (“shake hands,” “hug”) enhance emotional clarity.
Princess Diana often visited charities and hospitals. She often said things like:
“I just want to be with people and listen.”
Such short, unforced sentences and wanting to listen show her authenticity.
In many speeches and interviews, Diana used pauses to add emotional weight.
She pauses before emotional points.
She slows down noticeably when topics are sensitive.
Her public speaking strengths were:
simplicity
authenticity
clarity
compassion
connection with the audience
emotional vulnerability
great use of pauses
Princess Diana did not become impactful by sounding perfect. She achieved tremendous success in public speaking by being clear, present, and human. Her speeches show how she became who she was born to be - The Princess of People’s Hearts.
If you want to discover your own strengths in public speaking, please get in touch: www.batcsglobal.com/contact
Warmly, Olga Smith
