306. Do The Right Thing

This is my motto.

Often, others try to manipulate me, advise me or ask me what I “should be doing” and “how good it would be for me.” It could be a dinner invitation, and I do not eat after 6 pm. So it is a NO for me, but others would say: “If you do it once, nothing will happen”.

Even more often, I am manipulated by my lazy brain (this is the brain's most important quality: to economise our energy for survival; the brain wants us to do what is necessary for our survival). For example, I should go for a run, but instead I have coffee with a cookie, or instead of practising my RP I watch my favourite comedian.

I looked back and realised that when I was a teenager, my willpower and sense of direction were much stronger. Somehow, I do not feel as strong in resisting temptation.

I know that if I don’t do the right thing, it is a road to nowhere. I will lose my direction.

I remember one of my great teachers once told me: move the world, baby, or the world will move you.

Each time I deviate from my direction, this phrase helps me to get back to myself.

Warmly

Olga Smith

www.batcsglobal.com

305. The Key Success Factor in Business

So let me ask you—how’s your business doing?

When it comes to running a business, I’ve learned that the key success factor is the right attitude.

There are two common mindsets I see every day:

• Customer-oriented

• Numbers-oriented

A customer-focused business asks: “How can I really help people?”

It’s about:

• Solving real problems

• Making life easier for customers

• Building trust that lasts

A numbers-driven business asks: “How can I hit my targets or improve metrics?”

It’s about:

• Revenue and profit

• Conversions and traffic

• Efficiency and margins

Metrics are important—but they should guide, not define, the purpose of business.

Look at the examples and see the difference:

1. Building a Website

• Numbers-focused: “How many SEO keywords can I stuff in to rank higher?”

• Customer-focused: “How can I make this site really useful and easy for visitors?”

2. Choosing a Product Line

• Numbers-focused: “How do I maximise profit and cut costs?”

• Customer-focused: “Does this product truly help people? Will it solve a real problem?”

3. Writing My First Book

When I wrote my first book, Get Rid of Your Accent, I calculated how much money I would make. But this was not my main drive. I wrote it because I wanted to help people with a problem I had myself: an unintelligible foreign accent. I knew how frustrating it was to feel misunderstood or ignored. I wanted to give others confidence and clarity in their speech.

I focused on helping, not earning. And because of that, the book became an international bestseller. That one act of putting people first naturally led to more books, apps, and video courses—all built to continue helping people communicate confidently.

So let me ask you again —how’s your business doing?

If the numbers are dropping, maybe it’s not the market or the timing—it might be your attitude. Maybe somewhere along the way, you forgot the most important thing: the people you’re here to serve.

Serving them well isn’t just good ethics—it’s the heart of a business that lasts.

Warmly

Olga Smith

www.batcsglobal.com

301. Mini 1-Minute Public Speaking Challenge

What if you could become a more confident speaker in just 60 seconds a day?

Public speaking doesn’t require a stage, a big audience, or hours of preparation. It starts with consistency—and small, intentional practice.

Here’s a simple challenge you can start today:

⏱ The 1-Minute Speaking Habit

Every day, pick a topic and speak about it for one minute. That’s it.

No scripts. No overthinking. Just speak.

How it works:

• Choose any topic (your day, an idea, a news story, a lesson learned)

• Set a timer for 60 seconds

• Speak out loud—ideally record yourself

• Don’t stop, even if you stumble

Why this works:

• Builds clarity of thought

• Reduces fear of speaking

• Improves articulation and confidence

• Trains you to think on your feet

Want to level up? Try this:

• Day 1–3: Speak freely

• Day 4–7: Add structure (beginning, middle, end)

• Week 2: Focus on tone, pauses, and body language

• Week 3: Challenge yourself with tougher topics

I do this exercise every day, I love it and it has become a habit for me. I can always find one minute a day to have fun and do something useful at the same time.

Your turn:
What will you speak about today?

Warmly

Olga Smith

www.batcsglobal.com

292. How to Keep your Audience’s Attention

Yesterday, I visited my Toastmasters club and listened to six impromptu and three prepared speeches. I chose to sit at the back of the room so that, if I got bored, I could peek at my phone for some intellectual or visual stimulation.

Here’s an honest reflection on what I noticed about the speakers and how I felt as an audience member.

Moments When I Got Bored

• The speaker’s voice was too quiet, and I could not hear much

• A monotonous speech delivery made me instantly switch off from listening and look at my phone

• When they spoke too fast and did not have a clear speech structure

• When the speaker was relying too heavily on notes, it felt like they were reading a boring report rather than sharing a message

Moments When I Really Enjoyed Listening

• One of the speakers started his speech with a deep, intimate question; it felt like he was speaking to me directly. It was an amazing connection

• A few speakers made clever jokes and connected them to previous speakers. We all could relate to those jokes and have a good laugh

What Stood Out: Body Language

Finally, I would like to share what stood out to me. I paid attention to the body language because it speaks louder than words and tells a lot about a person. I find it fascinating:

• One speaker had a lifted shoulder and hunched back, which made him appear tense and uneven

• The Toastmaster of the evening hugged presenters, creating a warm and welcoming atmosphere

• Some speakers looked very serious throughout, which made their talks feel heavy

Key Takeaways for Speakers

1. Open with a relatable question or story to capture attention

2. Project your voice so that people can hear you

3. Memorise the key messages of your speech and connect with the audience rather than reading a script

4. Create a clear speech structure, pause between paragraphs and allow listeners to absorb one idea at a time

5. Stand tall, open your shoulders and smile

I’d love to hear from you—what interesting things do you notice when people speak?

Warmly

Olga Smith

www.batcsglobal.com

281. Executive Presence (4/4): Your Body Speaks

Executive presence is reinforced or weakened by nonverbal signals. Posture. Eye contact. Movement. Facial expression. Energy. Below are the most common nonverbal patterns that quietly undermine leadership presence — and what to replace them with.

1️⃣ Bad Posture

Rounded shoulders, lowered head, hunched back, uneven shoulders, lifted shoulders. - this signals hesitation or tension.

Instead:
Stand and sit upright. Open your chest. Ground your feet. Physical expansion creates psychological authority — both for you and for your audience. You can find posture and supporting breathing exercises in the app 4Ps, Power, Pitch, Pace, Pause.

2️⃣ Avoiding Eye Contact

Looking down. Looking at notes excessively. Scanning the room nervously. This signals insecurity.

Instead:
Hold steady eye contact for a full sentence. When speaking to a group, anchor key messages by looking at one person at a time.

Eye contact equals ownership and reinforces your credibility.

3️⃣ Excessive or Nervous Movement

Fidgeting. Touching your face or constantly improving your hair. Adjusting clothing repeatedly. Shifting weight constantly. Movement without intention weakens presence.

Instead:
Move with purpose. Pause physically when making an important point.
Stillness is power.

4️⃣ Inconsistent Facial Expressions

Smiling when delivering serious information.
Showing visible frustration.
Blank expression when enthusiasm is required.

Your face must match your message.

Leadership requires emotional control — not emotional suppression, but alignment.

5️⃣ Open Gestures & Owning Your Space

Confident leaders take up space — physically and energetically.

People who lack confidence often shrink themselves. They cross their arms, keep gestures small and tight, pull their shoulders inward, or make themselves physically smaller in the room.

This sends a subtle but powerful signal: I do not deserve to take up space. I am unsure of myself.

Instead:
Use open gestures. Keep your arms relaxed and visible. Allow your hands to move naturally to support your message. Stand grounded, with a balanced posture. Sit fully in your chair — don’t perch on the edge.

Owning your space is not arrogance. It is a visible sign of self-assurance.

Executive presence happens when:

• Your words are clear.

• Your voice is controlled.

• Your body reinforces the message.

  When all three align, authority becomes natural — not forced.

This concludes the Executive Presence series. If you had to improve just one element — speech, voice, or body language which would create the biggest shift in your leadership impact?

Look forward to your comments

Warmly

Olga Smith

www.batcsglobal.com

277. Executive Presence (1/4): The Components

In our elocution lessons, we don’t focus only on speech and accent. We also help students develop a stronger presence and greater confidence overall.

This is something many of our students actively want to work on — what is often called executive presence.

With this article, I’m starting an Executive Presence series based on more than 20 years of teaching and coaching top-level professionals and diplomats.

In this edition, I’ll walk you through five core components of executive presence, explain why they matter, and show how they work together.

You can think of executive presence much like a good golf swing. It isn’t built on one single movement, but on several elements working together — posture, balance, timing, and follow-through. If one part is off, the entire swing suffers. Executive presence works the same way.

The five core components are:

1. Authenticity: the ability to act as your true self without pretence

2. Physical presence: energy level, dress code, fitness level

3. Confidence: ability to act decisively

4. Body language: eye contact, gestures, posture

5. Speech and voice: pronunciation, articulation, voice modulation and use of pauses

The key point is this: to look and feel truly confident, a person must be authentic. Confidence is communicated through actions and body language — gestures, eye contact, and tone of voice. Clear speech and good articulation further strengthen executive presence and how others perceive you. In just a few seconds, your physical presence communicates a great deal about you, including energy level and overall status. All these components send signals about who you are and determine how people treat you.

In the next editions of this series, I’ll share practical techniques you can use to build executive presence and show you how to remove the obstacles that often get in the way.

Warmly

Olga Smith

www.batcsglobal.com

276. Why Some Speeches Go Viral—and Most Don’t

I’ve spent years watching some speeches go viral—and just as many disappear.

At first, I thought it was about confidence. Or charisma. Or luck.

It isn’t. Over time, patterns became impossible to ignore. The speeches that travel aren’t just “good.” They’re built to resonate in a world that moves fast. Here’s what I’ve learned.

1️⃣ One Clear Idea

Martin Luther King Jr.’s “I Have a Dream” , or Abram Lincoln's “By the people, for the people…” - these messages still travel decades later because it collapses into a single idea people can repeat. When a message can’t be summarized in one sentence, it rarely spreads.

2️⃣ Emotion Beats Information

Greta Thunberg’s “How dare you” speech went viral not because it introduced new data, but because it voiced collective anger and urgency. Emotion is what pushes people to share.

3️⃣ Authenticity Matters More Than Polish

When I watch Malala Yousafzai’s UN speech, what stands out isn’t technical perfection—it’s sincerity. The calm delivery, the real pauses, the sense that every word mattered. Audiences trust speakers who sound human, not rehearsed.

4️⃣ Stories Travel Further Than Explanations

For example, Steve Jobs’ Stanford commencement address is remembered because it was built around three personal stories. Stories create images, and images move faster than arguments.

5️⃣ Timing Is Everything

Jacinda Ardern’s speeches after the Christchurch attacks resonated globally because they met the emotional moment exactly. The right words at the wrong time don’t travel.

6️⃣ Memorable Language Creates Momentum

Barack Obama’s “Yes We Can” worked because it was short, rhythmic, and repeatable. Lines that can be quoted without explanation are made for sharing.

7️⃣ Delivery Is Precision, Not Performance

Viral speeches aren’t loud or theatrical—they’re controlled:

• Power - to command attention

• Pitch - to avoid monotony

• Pause - to let meaning lan

• Pace - to guide understanding

Watching talks like Simon Sinek’s “Start With Why”, it’s clear delivery amplifies the idea. That insight inspired me to build Power, Pitch, Pause, Pace app, helping speakers practise fundamentals so their delivery supports the message.

Equally important are intonation and sentence stress. Where the voice rises or falls, and which words carry emphasis, determine whether a message lands—especially in short clips. That’s why I also built Fluent English Speech app, to help speakers, especially non-native ones, sound clear, expressive, and globally understandable.

8️⃣ Designed for the Clip Era

Michelle Obama’s convention speeches work in 30 seconds because they have clear emotional peaks, intentional pauses, and precise vocal choices. Viral moments today often live in short clips—and delivery is what makes them survive.

My biggest takeaway:

Virality isn’t the goal. Resonance is.

260. Own Your Space - Use Your Arms with Confidence

We have been running elocution lessons since 2007 and have helped hundreds of people become confident and effective public speakers.

What we have noticed is that most students are unsure how to use their arms and hands while speaking in public. This uncertainty often results in gestures that reduce the impact of a presentation and make the speaker appear tense or awkward.

Some of the most common distracting hand and arm habits include:

• Putting hands behind the back

• Creating a “chicken-wing” effect by holding the upper arms too close to the body

• Crossing the hands over the stomach

• Keeping hands in pockets

• Tight, clumsy-looking fingers

These gestures often signal a lack of confidence and suggest that the speaker is tense.

I experienced something similar when I started belly dancing. Being in control of my arms was one of my biggest challenges:

1. I tended to keep my upper arms too close to my body, making my hands look stiff and awkward (the chicken wing effect). My teacher told me that I needed to own my space and allow my arms to move freely and move them away from my body.

2. My fingers were spread awkwardly.

   In dance, fingers frame the movement; when used correctly, they elevate the dancer to something magnificent.

That advice applies just as powerfully to public speaking. Confident speakers are not afraid to use open, expansive arm gestures and to fully own the space they are in.

As a member of a public speaking club, I have noticed that even the most experienced public speakers can sometimes overdo their arm movements. The fact is that:

• too much movement,

• overly exaggerated gestures,

• constantly repeated gestures, or

• gestures that don’t match the words - can distract the audience rather than enhance the message.

Here are some strategies to get it right:

1. Be mindful, not mechanical

Plan your gestures to align with key points in your speech, but don’t force them on every sentence. Natural, purposeful movements have more impact than constant motion.

2. Own your space

Stand with a stable posture and allow your arms to move within your personal space. Avoid collapsing them close to your body, putting them in pockets, or hiding them behind your back. Confident speakers use open gestures to “claim” the stage.

3. Match gestures to words

Gestures should complement what you’re saying. For example, when enumerating points, show them on your fingers; when speaking about growth, use upward hand motions. This reinforces your message visually.

4. Practice restraint and rhythm

Less is often more. Overuse of gestures can feel chaotic. Practice your speech and notice where gestures feel natural. Pausing occasionally with hands at rest can make the gestures you do use stand out.

5. Record and review

Video yourself during practice sessions. Seeing how your arm movements look from an audience perspective helps identify distracting habits and improve flow.

6. Draw inspiration from other disciplines

Activities like dance, acting, or even martial arts teach spatial awareness and fluid arm movements. These skills can help you move with purpose rather than randomly.

When used with intention, gestures become quiet poetry, infusing your presence with elegance and grace and making beauty felt in both movement and sound.

In our elocution lessons, we record students’ speeches in both audio and video formats to help them develop strong verbal and nonverbal communication skills. To book a lesson, email: oriana_r@hotmail.com.

Warmly

Olga Smith

www.batcsglobal.com

258. When Loyalty Becomes Self-Betrayal

Loyalty Without Respect is Self-betrayal

I was recently reminded of this in a group experience that started with joy and commitment, but over time revealed poor communication, lack of care, and pressure instead of support. I stayed longer than I should have, not because it felt right, but because I didn’t want to let others down. I also have a strong principle of completing what I start, and I’m learning that this can sometimes make letting go more difficult.

 That’s when it became clear:

I wasn’t being loyal to a person or a purpose. I was being loyal to discomfort.

When loyalty turns unhealthy

• Expectations keep changing after you commit

•  Your boundaries are treated as inconveniences

•  You feel guilt instead of growth

•  You’re valued for compliance, not contribution

•  You stay to avoid conflict, not because you feel supported

 At that point, loyalty isn’t strength. It’s fear wearing a respectable mask.

The hidden cost of “staying”

 Unquestioned loyalty can cost you: 

•  Joy

•  Energy

•  Self-respect

Trust in your own instincts. I didn’t do that in my latest group experience, even though my body was clearly sending signals telling me not to go there.

On reflection, I also realised the longer you stay, the harder it becomes to leave because of sunk time, money, or emotional investment.

Here’s the reframe that matters: 

• Past investment is not a reason to keep paying future costs.

•  Leaving is not failure

• Walking away from an unsupportive environment is not quitting.

• It’s choosing alignment over endurance.

Sometimes the bravest decision isn’t to push through, it’s to say: 

“This no longer works for me.”

That decision doesn’t erase what you learned.

It doesn’t negate your effort.

It simply honours your growth and promotes self-respect.

A new definition of loyalty

 Healthy loyalty includes:

• Clear communication

• Care for people, not just outcomes

• To feel that my time is respected

 If those are missing, loyalty is no longer virtuous - it’s expensive. Before you stay loyal to a person, group, or system, ask: 

“Am I staying because this nourishes me or because I’m afraid of disappointing others?” 

Your answer will tell you everything. Loyalty is powerful.

But self-loyalty comes first.

Olga Smith

255. Listening Is Wiser Than Speaking

Have you noticed that most people prefer talking rather than listening to others? Why is that? Because their own world and their own life feel more important to them than anyone else’s.

Most of us think we’re listening, but often we’re:

•  Mentally crafting our reply

•  Rushing to jump in with our own story 

When we do not listen, we tend to overtalk, and when we overtalk, we often:

•  Say things we later regret

•  Overshare without meaning to

•  Come across as scattered or self-focused

•  Miss valuable insights from the other side

•  Dilute the impact of what does matter

 And here’s the core truth:

When we say little and measure our words, those words carry weight. Choosing our words carefully gives them power.

When we say too much, the essence gets lost in a sea of unnecessary noise.

 A few small changes can transform how we switch from talking too much to listening to others:

•  Pause before responding

•  Ask clarifying questions

•  Focus on understanding, not replying

•  Let silence exist for a moment—it creates clarity

 People who speak less often leave a stronger impression. Not because they’re quiet, but because they’re intentional. Their words aren’t drowned out—they stand out. 

254. Anatomy of Success That Shapes Our Path

99% of our students are already high achievers—or well on their way to becoming powerful, influential people. We help them master their speech, and during our elocution lessons, many of them inspired me to write this newsletter.

There is a powerful factor we often overlook.

It can guide us toward success… or quietly hold us back.

It speaks long before someone hears our ideas

It's sensed...

What is it?

It is our presence, or the way we look, move, and speak.

Let’s break down the signs that help us project confidence and the habits that can get in our way. We’ll explore two simple areas: physical signs and speech patterns.

Posture: Straight and Grounded

• A straight posture doesn’t just look confident—it creates confidence.

• Standing tall with shoulders back signals readiness, authority, and openness. A slouched posture communicates hesitation, insecurity, or withdrawal.

• Power signal: Upright, aligned, and grounded posture

• Failure pattern: Hunched shoulders, shifting weight, or shrinking into yourself

Pace and Rhythm: Measured, Not Rushed

• When our movements are rushed or scattered, we signal anxiety or lack of control.

• Measured rhythm—walking with intention and moving with purpose—creates an aura of stability.

• Power signal: Smooth, controlled pace, no micromovement of improving hair, clothes. etc. No rush

• Failure pattern: Fast, rushed, abrupt, jittery movements or inconsistent rhythm

Peace: The Energy of Calm Confidence

• Power is not loud or frantic; it’s calm.

• A peaceful presence shows emotional stability and inner security. Others read this as leadership.

• Power signal: A calm, unhurried demeanour

• Failure pattern: Restlessness, fidgeting, or visible tension

Eye Contact: Direct Yet Respectful

• Looking directly at others demonstrates clarity and honesty. It shows that you are present, engaged, and unafraid.

• Power signal: Clear, steady eye contact

• Failure pattern: Avoiding eyes, darting glances, or looking downward

Speech patterns can amplify or diminish our authority in seconds. What are the speech patterns that signal power?

Pace: Measured and Intentional

• Speaking too quickly can make your message feel rushed or chaotic. A measured pace helps your words land with impact. It signals thoughtfulness and control.

• Power signal: Steady, intentional pacing

• Failure pattern: Rapid, breathless speaking or trailing off

Pause: The Secret Ingredient of Power

• Silence, when used appropriately, is powerful.

• A pause gives weight to your message. It lets listeners absorb your words. It communicates certainty rather than desperation to fill space.

• Power signal: Purposeful pauses to emphasise meaning

• Failure pattern: Rambling, fillers, or talking nonstop

Power Is a Habit, Not a Talent. The anatomy of success lies in our presence.

You can start empowering yourself with the app 4Ps, Power, Pitch, Pace, Pause

252. Speak Like a Leader

We’ve worked with ambassadors, business leaders, and top-level professionals through our elocution courses. Our work has helped them not only eliminate bad speech habits but also develop the language of power and leadership.

This article is based on the insights and methods we’ve used to support their transformation.

Avoiding Fillers

Filler words - "um, ah, like, you know, basically" - creep in when we speak without intention. They weaken your message, distract your audience, and make even strong ideas sound uncertain.

The solution is simple: slow down and pause. A pause is more powerful than any filler. It gives you space to think and gives your audience space to absorb your message. Confident speakers use silence as a tool.

Choosing Strong Words

Leaders choose words that are precise, vivid, and purposeful. Instead of vague language, they use words that clarify, energise, and strengthen their message.

Compare:

• “I think this might work…” vs. “This approach will give us stronger results.”

• “Maybe we should try…” vs. “Let’s do this.”

Strong words communicate leadership, conviction, and direction. They shape how others perceive you.

Speaking with Certainty

Uncertain language creates uncertain audiences. Words such as "might, maybe, probably, sort of, perhaps, etc." dilute your authority. While there is a time for caution, habitual uncertainty can undermine your credibility.

To sound more certain:

• Make definitive statements

• Replace vagueness with clarity

• Speak with intention, not hesitation

Certainty is persuasive because it signals confidence in your message.

Simple Language vs. Unnecessary Complexity

True intelligence lies in simplicity. Leaders can explain profound ideas in clear, accessible language. Overly complex or academic phrasing can alienate audiences and make your message harder to absorb. Simple language is not “dumbing down.” It is refining—expressing the essence of an idea without clutter.

When your message is simple, your audience remembers it.

Avoiding Repetition

Repetition can be useful for emphasis, but unintentional repetition weakens your impact. When you repeat the same words or phrases excessively, your message becomes dull and loses authority.

A strong communicator:

• uses synonyms and varied phrasing

• eliminates redundancy

• keeps the language fresh and dynamic

Variation keeps your audience attentive and your message persuasive.

Exercises for the Language of Leadership

These exercises we offer as homework after our elocution lessons:

Record your speech for 1-2 minutes. Choose any topic you can talk about comfortably.

1. Listen back and note every filler word. Write down the words or sounds you use: um, ah, like, you know, basically, etc.

2. Record a second version—this time replacing fillers with pauses. Focus on slowing down and using silence intentionally.

3. Listen again and identify any convoluted or uncertain language. Notice words like maybe, sort of, might, probably, or unnecessarily complicated phrasing. Rewrite these moments using clearer, stronger, and simpler language.

4. Record a final, polished version. Compare it with your first recording and observe how clarity, confidence, and simplicity transform your delivery.

More resources on www.batcsglobal.com

Olga Smith

250. Be Unstoppable: Balancing Your Inner Cycles to Build Momentum

We all go through different stages in life, shifting from one state of being to another, like the ebb and flow of tides.

🔥 The Drive State: When Momentum Takes Over

There are moments when we feel driven — energised, aligned, and unstoppable. In these phases, we create, build, solve, lead, and accomplish more than we imagined. It feels as if the world opens for us. But high drive without self-awareness eventually leads to one thing: burnout.

🌙 The Reflective State: When Doubt Meets Insight

Then come the melancholic, pensive seasons. Here, we slow down, question, reflect, and sometimes doubt ourselves. These periods can feel uncomfortable, yet they often reveal deeper truths:

• What are you doing?

• Why are you doing it?

• Does it still align with who you’re becoming?

Reflection is very powerful — unless you stay there too long.

😴 The Resting State: When Your Mind and Body Reset

And then there are the tired seasons — essential moments of restoration. We sleep, eat, stretch, breathe, and reconnect with our humanity. Rest isn’t a pause from productivity.

The Real Question: What’s Your Ratio?

We all cycle through drive, reflection, and rest — but in different amounts.

• Some people live in drive mode and eventually burn out.

• Some stay in reflection and never take action.

• Some rest so often that their momentum never forms.

There’s no universal formula. But there is awareness — and that changes everything.

🎯 An Example From My Own Life

Take speech mastery, for example. Once, I practised my English speech for hours every day. My articulation was sharp. My pronunciation was clear. My confidence was rising. Then I stopped completely (I was travelling to Italy and was learning to speak Italian). My English speech became sloppy — far from where I wanted to be. Now I practice just 20 minutes a day, and the improvement is remarkable. My articulation is returning. My pronunciation is strengthening. Consistency beats intensity - every time.

Know Yourself

Here’s what I’ve learned about myself:

• My mind moves fast and seeks quick, simple solutions so I can relax.

• When I feel driven, I can (figuratively) move mountains.

• But I also tend to reflect too long — sometimes to the point where I feel sick, lose progress, and then rush to catch up, causing mistakes.

This is my cycle. But I’m choosing to break it — and create a new one.

✅ My 3-Step Formula to Stay Unstoppable

These simple habits have changed everything for me:

1. I allocate dedicated time for work, rest, and reflection.

Structure reduces emotional decision-making. I also know that for me, the best time to reflect is very early am or late pm. Work between 8 am and 1 pm. Rest between 4 pm-8 pm.

2. I set alarms to stop myself from going too far in any direction.

Balance needs boundaries. For me, this is particularly useful to limit my reflection and rest time.

3. I break tasks into baby steps and assign time to each one.

Small steps act like pressing on a gas pedal in a car; they make me move and build momentum.

Being unstoppable isn’t about always being in “go mode.” It’s about mastering the flow between drive, reflection, and rest — with awareness, intention, and compassion. When you learn your patterns and build consistency into your days, something powerful happens:

You don’t just make progress. You become unstoppable.

Warmly

Olga Smith

www.batcsglobal.com

243. Don’t Scatter Your Forces

In this week’s reflection, I’d like to continue my Energy Management series.

What I’ve noticed is how easy it is, in today’s world, to scatter our energy on endless small talks, messages, and trying to please others to appear “nice” or agreeable.

Instead of focusing on our goals, we often gift our attention to things that don’t truly matter. The result? Lost energy, wasted time, and a blurred sense of direction. It’s better to have a nap than waste energy.

Our energy is our life force — the fuel that powers creativity, clarity, and meaningful action.

What if, instead of doing more, we started choosing more carefully?

What if we said “no” to the activities and people that quietly drain us — and “yes” only to what nourishes and inspires us?

I live in London, and there are always invitations to talk, network, or “catch up.” Before agreeing, I pause and ask myself:

• Does this meeting move me closer to something meaningful?

• Does this conversation energise me or drain me?

Protecting our energy is not selfish - it’s essential. Keep your eyes on your prize - your goals and important relations.

Warmly

Olga Smith

www.batcsglobal.com

242. The Question That Can Change Everything

“What’s the point? I don’t see the meaning of my actions. It’s not worth it.”

Do these thoughts sound familiar?

The truth is, many intelligent, capable people quietly struggle with this question. It’s not a lack of ability -it’s a loss of meaning. You can do things, but an inner voice whispers, “Why bother?” That quiet dialogue drains motivation until even simple actions start to feel pointless.

This often happens when we lose connection — to our goals, to a sense of purpose, or even to our own energy. We move through the day uninspired, disengaged, and uncertain why our efforts matter.

But there’s a gentle way out. Instead of asking, “What’s the point?”, ask a different question:

“What can this teach me?”

Even small experiences can become lessons. For example: 

•  Mastering your speech teaches you clarity, confidence, and how to express your ideas with impact.

•  Working on your pronunciation trains your ear to listen better — a skill that improves all communication.

•  Speaking in public helps you manage stress, stay calm under pressure, and connect with others authentically.

•  Repeating the same exercise builds patience, focus, and discipline — qualities that translate far beyond language learning.

 The point isn’t perfection — it’s growth.

The point is to live in a way that keeps your spirit awake — to stay curious, to learn, and to grow through everything you do.

Warmly,

Olga Smith

www.batcsglobal.com

241. The Power of Planning

As the saying goes, “Failing to prepare is preparing to fail.”

In the past, I was a chronic procrastinator. I’d delay, hesitate, and overthink. Then, when I was sick and tired of procrastinating, I jumped into doing things without a plan. The result? Mistakes, repetition, and wasted time. I’d redo the same work over and over again, and the feeling of frustration with myself made my blood boil.

With time, I have developed a habit of planning for success and luck. I realised that planning isn’t just about organisation - it’s the difference between reacting to life and creating it.

What I do first is I imagine the best possible outcome, and then I map the steps to make it happen. I divide my planning into three blocks:

1. Reasourse
   What resources do I need? How can I get them?

2. Time
   How many days, months or years will it take? At what time of the day will it be done best?

3. Skills
   Do I have the necessary skills? Do I need training? Do I have to hire help?

Planning made me believe that I can achieve anything I want if I put my mind to it.

Yours

Olga Smith

236. The Greatest Love of All

Have you ever caught yourself feeling:

• Happy when someone you like texts you, and sad when you do not hear from them for a while

• Proud that someone praised you, and small when someone criticised you

• Down when it's raining, cold and windy, and high when the sun is shining, there is no wind, and it is warm?

I certainly did.... thankfully in the past. In each of these moments, I gave away my power. I allowed other people and external forces to decide how I felt.

Then I realised that it would be better to decide by myself and for myself how I feel.

• This is true freedom

• This is true happiness

• This is true power

There are millions of ways in which I can make myself happy and high, why would I ever rely on others??? For example, I can strike up a conversation with ten people a day. Not only do I collect insights for my marketing research, but I also spark joy (and maybe even a little flirtation).

And .....if it's cold and windy, I can create my own sunshine and sit in front of the fireplace with a hot cup of tea.

Happiness begins within. Loving myself means choosing what makes me stronger every day. Since we spend most of our lives in our own minds, why not make that space a happy one?

And when life throws something unexpected my way, I pause and ask myself:

• Does this feeling make me stronger?

• If not, how can I turn it around?

• What benefit or lesson can I draw from it?

This simple shift keeps me grounded, resilient, and free.

234. Our Body is the Living Shade of our Soul

Our bodies are not just flesh and bone. They are the living shade of our souls, silently reflecting our inner world in every gesture, every breath, and every sound we make. Long before words, it is the body that speaks.

The eyes reveal the truth most quickly. They shine with joy, cloud with sadness, sparkle with love, and harden with anger. Even when our lips remain sealed, the eyes confess what the soul feels.

The shoulders tell another story. When weighed down by worry, they slump forward. When lifted by pride or freedom, they rise and open. The shoulders don’t just carry physical loads — they carry invisible emotional weight.

The breath is perhaps the most faithful companion of the soul. It races when we are anxious, becomes shallow when we are afraid, and flows deeply and slowly when we are calm. Breath is the rhythm of our inner life, always honest, always present.

The voice is the sound of the soul. It trembles with fear, steadies with confidence, warms with love, and sharpens with impatience. Every tone, every inflection, is a trace of our emotional truth.

The hands extend the soul outward. They clench in anger, tremble in fear, caress in tenderness, and open in generosity. Through the hands, the soul touches the world.

The skin acts as a canvas of the soul’s emotions. It blushes with embarrassment, pales with shock, and glows with happiness. Without words, it betrays what is stirring within us.

The posture writes a silent biography of the present moment. Bent in defeat, straight in confidence, restless in worry, relaxed in peace — posture shows what the soul is carrying.

Even the gait - the way we walk - reveals our state of being. Heavy, dragging steps often signal sorrow or fatigue, while light, springing strides announce joy and freedom.

And then, of course, the smile. A true smile radiates from the soul, lifting not only the lips but the entire face and body. A forced smile, however, exposes the fracture between body and soul.

Our bodies, in all these ways, are not separate from the soul but its living expression. To listen to the body is to listen to the soul itself. To care for the body is to honour the soul it shades.

So the next time you notice your shoulders tightening, your voice trembling, or your breath quickening -  pause. Ask not just what is happening to my body? What is my soul trying to tell me?

Because the body is always speaking, the question is: are we listening?

232. Overcoming the Fear of Speaking English in Public

Speaking English in public can feel intimidating, even for people who have studied the language for years. The fear of making mistakes, being misunderstood, or sounding “different” is common—but the good news is that it can be managed and overcome with the right mindset and practical techniques.

Why We Fear Public Speaking in English

There are several reasons why speaking English in front of others can feel scary:

1. Fear of Mistakes
Worrying about mispronunciation or grammar errors can make you hesitant to speak at all.

2. Lack of Confidence
Not being sure about your vocabulary or fluency can make public speaking stressful.

3. High Expectations
Many people compare themselves to native speakers and feel pressure to “sound perfect.”

Understanding the cause of your fear is the first step to addressing it.

Practical Steps to Build Confidence

Here are some strategies that can help you speak more confidently in English, whether in meetings, presentations, or social situations:

1. Start Small
Practice speaking English in low-pressure situations—like ordering a meal, speaking with friends, or reading out loud at home. Small wins help build confidence gradually.

2. Focus on Clarity, Not Perfection
Instead of worrying about sounding like a native speaker, aim to be clear and understandable. Your audience values clarity more than perfect pronunciation.

3. Use Pauses Effectively
Pausing after each idea gives you time to think and reduces nervousness. Practising Power, Pitch, Pace, Pause (4Ps) can make your speech more natural and easier to follow.

4. Record and Listen to Yourself
Recording your voice and listening back allows you to notice your strengths and areas for improvement. Apps like Get Rid of Your Accent or Fluent English Speech provide guided exercises for intonation, articulation, and fluency, making this process easier.

5. Practice Public Speaking Gradually
Start with a small audience, then gradually increase the number of listeners. Toastmasters, online language meetups, or even speaking to family members can help you practice in a supportive environment.

Mindset Matters
Remember, everyone makes mistakes, even native speakers. Mistakes are part of the learning process and do not define your ability to communicate effectively. Celebrate your uniqnes and your progress, no matter how small, and be patient with yourself.

Final Thought
Overcoming the fear of speaking English in public takes practice, patience, and perseverance. Start small, focus on clarity, and gradually challenge yourself. With consistent effort, you’ll progress and feel proud of your progress.

Useful Tip
Incorporate a few minutes of daily practice with guided exercises from apps like Get Rid of Your Accent or Fluent English Speech—you’ll be amazed at how quickly your confidence grows.

More on www.batcsglobal.com

221. Energy Management 3: Negative People and Information Overload

This article continues my Energy Management series, which many of you have found valuable. Today, I want to explore two hidden energy drains: negativity and information overload.

 1. People Addicted to Negativity

Have you noticed how most news stories are negative — disasters, crimes, conflicts? Some people seem addicted to replaying these stories. Talking about them gives the illusion of control or knowledge, but the result is the opposite: they remain stuck in a low-energy state.

For some, negativity feels familiar — perhaps rooted in childhood — and it becomes their “comfort zone.” The hidden benefit? It provides an excuse not to take action.

Personally, I’ve noticed how draining this can be. I might start the day energised, but after just a few minutes with a negative person, I feel depleted.

 2. Information Overload

In today’s world, we are bombarded with information. Our curiosity pushes us to consume more — scrolling, reading, listening. But too much unfiltered information leads to what I call information obesity.

Just like overeating the wrong foods, overconsuming useless information makes us sluggish. We spend time and energy but gain nothing of real value.

 My Takeaways

 Through trial and error, I’ve learned two rules that help me protect my energy:

• Avoid negativity – limit time spent with people or media that pull you down.

• Consume wisely – focus only on information that leads to action, results, or growth. For example, you can gather information about marketing that can lead to improved sales of your products/services, etc.

When you guard your attention, you guard your energy — and that’s the foundation for a productive, fulfilling life.

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