261. Contained Energy: The Missing Skill in Communication

For a long time, I thought my rushed speech was just part of my personality. I’m enthusiastic. I get excited about ideas. I like forward motion. So when I spoke quickly or acted fast, I assumed that was a feature, not a bug. 

Even a speech tutor who has known me for 20 years once told me I needed to “remove the attack” from my voice. At the time, I didn’t fully understand what she meant. Now I do. That comment makes perfect sense in the context of how my pace and intensity can unintentionally create pressure for others. 

But over time, I started noticing a pattern that was harder to ignore: when I felt excited—or when I wanted something—people tensed up.

  • Not because the idea was bad.

  • Not because the request was unreasonable.

  • But because my pace carried urgency.

 And urgency, even when well-intentioned, often feels like pressure. The real issue wasn’t speed — it was velocity. What finally clicked for me is this: 

Trying to “talk slower” doesn’t work if your nervous system is still in move-this-forward-now mode. 

When we’re excited or motivated: 

  •  Our speech compresses

  •  Our breathing shortens

  •  Our bodies lean forward

  •  Our ideas stack on top of each other

 To us, it feels like clarity and momentum. To others, it often feels like being pushed. So the work isn’t reducing energy. It’s learning how to separate excitement from urgency.

 

 A simple reframe that changed everything: 

 I don’t need momentum. I need permission. Permission comes from safety, space, and choice — not speed. When I slow down enough to give people room, conversations become easier, not harder.

I learned that small changes make an immediate difference:

1. I slow the start, not the whole conversation.

The first 10 seconds set the emotional tone.

Starting slower than feels natural creates safety.

I can always speed up later.

 2. I pause after the headline. Instead of explaining everything at once, I separate it: 

  •  One clear headline

  •  A pause

  •  Then the details

 That pause signals confidence and respect.

 3. I add an explicit release valve when I’m asking for something.

Simple phrases like:

  • “No rush - just wanted to float it.”

  •  “If this isn’t a fit, totally fine.”

  •  “Think about it and let me know.”

 Choice lowers tension instantly.

 4. I ground my body before speaking

  • Feet flat on the floor.

  • One full exhale.

  • Jaw and shoulders relaxed.

 Stillness in the body creates stillness in timing.

 5. I delay the ask by 20–30 seconds. Connection first. Ask second. People are far more open when they don’t feel hunted.

In leadership, collaboration, sales, and communication in general, intensity without space creates resistance. Calm doesn’t mean low energy. It means contained energy. 

And contained energy is: 

  •  Easier to trust

  •  Easier to follow

  •  Easier to say yes to

 Urgency narrows people. Calm expands them.

 

I’m still practising this — especially when I care a lot. But every time I slow the pace, I notice: 

  •  Better conversations

  •  Less resistance

  •  More genuine engagement

 The skill is learning how to let that motivation land gently.

Warmly

Olga Smith

www.batcsglobal.com

243. Don’t Scatter Your Forces

In this week’s reflection, I’d like to continue my Energy Management series.

What I’ve noticed is how easy it is, in today’s world, to scatter our energy on endless small talks, messages, and trying to please others to appear “nice” or agreeable.

Instead of focusing on our goals, we often gift our attention to things that don’t truly matter. The result? Lost energy, wasted time, and a blurred sense of direction. It’s better to have a nap than waste energy.

Our energy is our life force — the fuel that powers creativity, clarity, and meaningful action.

What if, instead of doing more, we started choosing more carefully?

What if we said “no” to the activities and people that quietly drain us — and “yes” only to what nourishes and inspires us?

I live in London, and there are always invitations to talk, network, or “catch up.” Before agreeing, I pause and ask myself:

  • Does this meeting move me closer to something meaningful?

  • Does this conversation energise me or drain me?

Protecting our energy is not selfish - it’s essential. Keep your eyes on your prize - your goals and important relations.

Warmly

Olga Smith

www.batcsglobal.com

238. Freedom or Fear

Fear is an emotion deeply connected to our survival instinct. It keeps us alive in the face of danger—it is natural to feel scared when confronted with a bear in the woods, when swimming against massive ocean waves, or when a hurricane is approaching. In these moments, fear sharpens our senses and prepares us to act.

But fear is not only a survival tool. It is also one of the most powerful tools of control.

Politicians use fear to control voters’ decisions and behaviour, painting pictures of threats and dangers that they claim only they can prevent.

Advertisers use fear in campaigns to control buying decisions—“without this product, you will not be safe, attractive, or successful.”

Parents sometimes use fear to control their children’s behaviour—threatening punishment, rejection, or shame.

Sadly, fear shows up in our closest relationships. My most recent example: just yesterday, a woman who claimed to be my friend told me that if I did not stop questioning her opinion, I would lose her as a friend. Her message wasn’t about dialogue—it was about control. It was an attempt to use fear of loss to silence me. I immediately blocked her because I cannot stand when others attempt to dominate me.

The problem for most people is that they trust others more than themselves. Whilst the best defence against manipulation is self-trust.

How can we develop self-trust? Here is the answer:

  • Questioning: Who is the beneficiary? What’s in it for me?

  • Reflecting:

  • Standing firm in our values

So what can we do when fear is used against us? Here are some practices:

  1. Notice the Threat Behind the Words

  2. Pause Before Reacting

  3. Separate real risk from imagined risk

Red Flags

A healthy choice comes from clarity, not coercion. If you feel cornered, silenced, shamed or “guilted” into action, it is most likely a manipulation by fear.

Fear should protect our lives, not control our choices. When we learn to recognise the difference, we reclaim our freedom.

237. Hips Don't Lie

The phrase “hips don’t lie” ultimately points us back to authenticity.

People can force a smile.

They can rehearse their lines.

But their bodies will always reveal the truth.

Why? Because the body is directly linked to the subconscious mind. While the conscious mind carefully edits speech and expression, the subconscious leaks out through posture, breath, gestures, and movement.

The hips, the shoulders, the eyes—they all carry traces of emotions we may not even be aware of. Stress, fear, attraction, joy, insecurity—these states live in the body long before they reach the tongue.

That is why the body is our most honest storyteller. It whispers the truths the conscious mind tries to hide, revealing what is really happening beneath the surface.

That’s why, when we try to understand people’s true attitudes, we should listen not only to their words but to their bodies.

A body speaks softly but honestly. The way someone sits, the way they breathe, the way they look at you or linger—all of these gestures are quiet confessions of the soul.

Ask yourself gently: What does their body tell me? And just as important - what does my own body say in response?

Sometimes, before our mind has time to form a thought, our body already knows. We feel comfort or unease, warmth or distance. This is not a coincidence—it is our subconscious, the deep language of connection that exists beneath words.

When we learn to notice this silent dialogue—between their body and ours—we enter into a more authentic way of relating. We begin to see that truth is not only spoken; it is carried in the rhythm of movement, in the breath between words, in the subtle dance of presence.

The body never lies—it simply speaks the truths the heart already knows.